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Updated March 9, 2024



A. Controller

The company , ID No.: 19235038, with its registered office at U Kublova 68/4, Podolí, 147 00 Prague 4, registered in the Commercial Register maintained by the Municipal Court in Prague under file No. 383478 (hereinafter referred to as “we” or “PAYPLE”), processes personal data as a controller through its website.

This document provides detailed information about this processing, in particular on what legal basis we process personal data, for what purposes we use it, to whom we may transfer it and what rights you have in relation to the processing of your personal data.


B. What personal data do we process?


Through the website we process the following categories of personal data:

– identification and contact data, such as name and surname, address, email address and telephone number;
– information about your device, in particular data about your IP address and data stored via cookies, if the storage of cookies is permitted;
– information about the use of the website, such as registration for events and information from contact forms.

C. Why do we process your personal data and what entitles us to do so?

Through the website, we process personal data for various purposes and under various legal titles. Details of the different purposes are set out in this section.


C.1 Evaluation of website traffic and creation of statistics and records.
If you give us your consent, we process information about your device and information about your use of the website for the purpose of evaluating website traffic and creating statistics and records, based on your consent given via the cookie bar . You can withdraw this consent at any time by viewing the cookie bar using the “Cookie settings ” button in the footer of the website.

We store personal data for a maximum of 24 months, or in the case of cookies, until their expiry or their removal from your device.

We use Google Analytics to measure traffic on our website. We use this tool to generate statistics about visits to our website. This allows us to analyse the use of our website and apps and optimise them for better performance and ease of use. See more information:


C.2 Information about our activities, news and events
We process your identification, contact and website usage data on the basis of your consent to promote our activities, seminars and other events, as well as to inform you about news related to PAYPLE or other projects in which we are involved.

You can cancel the information and promotional communications sent to you electronically by e-mail at any time and prohibit their further transmission via the link provided in each such communication. In this case, these communications will no longer be sent to you.


C.3 Handling of requests and requirements
We process your identification, contact and website usage data on the basis of our legitimate interest in handling of your request or requirement that you send us, in particular via the contact form or chatbot placed on our website.

If your request or requirement is for the conclusion of a contract, we process the above data on the basis of the steps leading to the conclusion of such a contract.


D. Who processes your personal data and to whom we transfer it?


All of the above-mentioned personal data is processed by us as the controller. This means that we determine the above defined purposes for which we collect your personal data, determine the means of processing and are responsible for its proper execution.

Your personal data may be transferred to other persons as processors for the above purposes . These persons may be, in particular,  operators of services of tools used to create statistics and records.

We may further transfer the above data to other controllers in the event that we are required to transfer such data by law (in particular to the courts and the police in the exercise of their legal powers), and in the event that we transfer such data to public authorities or third parties (in particular to persons who are victims of unlawful conduct) in order to achieve the above purpose.

In some cases, personal data may be transferred to countries outside the European Economic Area. These countries may have different data protection laws and standards. However, all such transfers are only made on the basis of standard contractual clauses issued by the European Commission and available at, which the recipient in the third country has agreed to comply with, among other measures.

E. What rights you have when processing personal data?


Just as we have rights and obligations when processing your personal data, you also have certain rights when processing your personal data. These rights include:


E.1 Right to withdraw consent to processing
You may withdraw your consent at any time. However, this does not affect the lawfulness of the processing based on the consent given before its withdrawal.


E.2 Right of access
You have the right to know what data we process about you, for what purpose, for how long, where we obtain your personal data, to whom we transfer it, who processes it outside of us and what other rights you have in relation to the processing of your personal data. You can find out all of this in this Information on the processing of personal data. However, if you are unsure which personal data we process about you, you can ask us to confirm whether or not personal data relating to you is processed by us and, if it is, you have the right to access it. As part of your right of access, you can ask us for a copy of the personal data we process, and we will provide you with the first copy free of charge and additional copies at a charge.


E.3 Right to have rectified personal data
If you find that the personal data we process about you is inaccurate or incomplete, you have the right to have it corrected or completed without undue delay.


E.4 Right to erasure
In some cases, you have the right to have your personal data erased. We will delete your personal data without undue delay if one of the following reasons is met:
a) we no longer need your personal data for the purposes for which we processed it;
b) you exercise your right to object to processing (see “Right to object” below) of personal data that we process on the basis of our legitimate interests and we find that we no longer have any such legitimate interests that would justify such processing;
c) it becomes apparent that the processing of personal data by us is no longer in accordance with generally binding regulations.

This right does not apply if the processing of your personal data is still necessary for:
a) to comply with our legal obligation;
b) for archiving, scientific or historical research or statistical purposes; or
c) the establishment, exercise or defence of our legal claims.


E.5 Right to restriction of processing
In some cases, in addition to the right to erasure, you may exercise the right to restriction of processing of personal data. This right allows you in certain cases to request that your personal data be marked and not subject to any further processing operations – in this case, however, not forever (as in the case of the right to erasure), but for a limited period of time.

We must restrict the processing of personal data if:
a) you dispute the accuracy of the personal data before we agree what data is correct;
b) we process your personal data without a sufficient legal basis (e.g. beyond what we need to process) but you would prefer to restrict such data before erasing it (e.g. if you expect to provide us with such data in the future anyway);
c) we no longer need your personal data for the above processing purposes but you require it for the establishment, exercise or defence of your legal claims; or
d) you object to the processing. The right to object is described in more detail in the section “Right to object ” below. We are obliged to restrict the processing of your personal data during the period we are investigating whether your objection is justified.


E.6 Right to data portability
You have the right to obtain from us all your personal data that you have provided to us and that we process on the basis of the performance of a contract. We will provide you with your personal data in a structured, commonly used and machine-readable format. In order to enable us to easily transfer the data at your request, it may only be data that we process automatically in our electronic databases. Therefore, we cannot always and under all circumstances transfer to you in this form all data that we keep in paper form.


E.7 Right to object
You have the right to object to the processing of your personal data on the basis of our legitimate interest. We will stop processing your personal data unless we have compelling legitimate grounds for continuing to do so.


E.8 Right to lodge a complaint
Exercising your rights in the above manner does not affect your right to lodge a complaint with the Office for Personal Data Protection. You can exercise this right in particular if you believe that we are processing your personal data unlawfully or in violation of generally binding legal regulations.

You can file a complaint with the Office for Personal Data Protection, located at Pplk. Sochora 27, 170 00 Prague 7.

F. How can you exercise individual rights?

You can contact us on all matters relating to the processing of your personal data, whether it is a query, exercising a right, lodging a complaint or anything else, using the following contacts:

Delivery address: U Kublova 68/4, Podolí, 147 00 Prague 4.

Current contact information is available on our website

We will process your request without undue delay, within one month at most. In exceptional cases, in particular due to the complexity of your request, we are entitled to extend this period by a further two months. We will, of course, inform you of any such extension and the reasons for it.

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